Bushwick Kitchen Startup Journey — Holidays RSS

We Got by with a Little Help from Our Friends

One Startup. No Secrets. Start at the beginning. You already know we bled, sweat, laughed, and cried in our attempt to meet holiday demand. You've heard from us in a few different ways (apologies, recounting stories, delays, etc.), but we thought it might be nice to let someone else do the talking for a change: We’ve been lucky to have the support of our friends who were eager to pitch in and help during our emergency. We asked two of them to share their perspectives of the holiday madness. First up, Kelly, who is a good friend of mine and without question the best box packer I’ve ever seen. After an hour of working alongside her, Ted whispered in my ear, “She’s too...

Continue reading

Holiday Mess and Mistakes

One Startup. No Secrets. Start at the beginning. It seems that most accidents don’t happen because of a single factor, but rather a chain of errors coming together to allow for a disastrous outcome. Well, our preparation for and execution of holiday sales was about as close as you can come to a disaster, without being an actual disaster (at least as perceived from the outside). I can at least give us credit for thinking about being prepared and trying. I can’t, however, give us credit for getting it right. Casey’s research told us to be prepared for 3-4 x our normal order volume through the holidays. But since our order volume has never been consistent month-to-month (with regular growth) we were...

Continue reading